Question 1

What is shadow AI?

Accepted Answer

Shadow AI is any AI tool employees use without IT review or approval - consumer chatbots, browser extensions, or unauthorised copilots. Because it bypasses your governance layer, there's no visibility into what data goes into it, no policy enforcement, and no audit trail.

Question 2

How does WalledAI detect shadow AI without installing new software on every device?

Accepted Answer

WalledAI recognises AI destinations at the browser and network layer it already governs for sanctioned tools, so no separate endpoint agent is needed to identify unsanctioned AI usage.

Question 3

Does WalledAI block every unsanctioned AI tool, or can it allow some?

Accepted Answer

Policy decides, not a fixed blocklist. An unsanctioned destination can be blocked outright, allowed with monitoring, or used to redirect the employee to an approved alternative, depending on the rules your organisation sets.

Question 4

Does shadow AI detection slow down approved AI tools?

Accepted Answer

No. Policy decisions for both sanctioned and unsanctioned destinations are made in the same sub-30ms interception layer used for masking and validation, so approved tools see no added friction.

Question 5

Is shadow AI activity logged for audit purposes?

Accepted Answer

Yes. Every detected attempt - blocked or allowed - is logged with the user, destination, and timestamp, alongside your existing governance records, so it's part of the same evidence trail used for compliance reporting.

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